Answer every customer on WhatsApp, in seconds
FlashReplai is an AI customer support assistant for WhatsApp. It replies to your customers in Arabic or English, in their own dialect, records their requests and hands the conversation to your team when a person is needed.
For any business that talks to its customers on WhatsApp.
My order is late. Can you tell me where it is?
Sorry about the delay! Send me your order number and I'll follow it up for you.
Order 48213
Got it. I've logged your request as #1027 and told the delivery team, and they'll call you within an hour. To talk to a person now, type "agent".
Made for every kind of business
Internet providers
How much is the package? Why is the internet slow?
Outage reports, packages, installation appointments.
Shops
Do you have this in my size?
Orders, what's in stock, delivery.
Restaurants
Do you deliver to my area?
Menu, orders, delivery areas.
Online stores
Can I pay cash on delivery?
Orders, shipment tracking, returns.
Real estate
Is the 3-bedroom apartment still available?
Listings, prices, viewing appointments.
Salons and barbers
Do you have a slot on Thursday at 6?
Bookings, services, prices.
Gyms
How much is the monthly membership?
Memberships, class times, offers.
Training centers
When does the next English course start?
Courses, schedules, registration.
Travel agencies
How much is the trip for two?
Trips, prices, bookings.
Car service centers
Can I book an oil change tomorrow?
Service bookings, spare parts, prices.
How it works
We connect your WhatsApp number
We set everything up with you in one onboarding session, using your current number or a new one you choose.
We teach it your business
Your prices, hours, common questions and policies. It answers only from your information and doesn't make things up.
It replies, records and hands off
It answers customers right away, logs orders and complaints, and passes conversations to your team on the dashboard or the Telegram bot.
What your team needs, without adding to their workload
Speaks your customers' language
Arabic and English, replying in the same language and dialect the customer wrote in.
Records every request
Orders, bookings and complaints are logged on the dashboard automatically, and can be sent to Google Sheets.
Knows when to hand off to a person
If a question is outside what it knows, or the customer asks for staff, it passes the conversation to your team immediately.
Your team works from anywhere
A web dashboard, plus a Telegram bot for alerts and for replying to handed-off conversations.
Honest with your customers
It introduces itself as an AI assistant and never pretends to be a person.
See it answer your customers' real questions.
Book a demoPlans
Pricing depends on your business and message volume, plus a one-time setup fee. Contact us for a quote.
Starter
For a business that gets messages every day.
Up to 1,500 AI replies a month
- One WhatsApp number
- Dashboard and Telegram bot for your team
- Setup and training on your business information
Business
For a busy business or a customer service team.
Up to 5,000 AI replies a month
- Everything in Starter
- More replies for busy seasons
Frequently asked questions
Will my customers know it's an AI assistant?
Yes. It introduces itself as an AI assistant in its first message, and any customer can ask for a staff member at any time.
What if it doesn't know the answer?
It doesn't guess. It tells the customer someone from the team will reply, and passes the conversation to your team on the dashboard and Telegram.
Who owns my customers' data?
You do. We use it only to run the service for your business, and you can ask for a copy or for deletion at any time. Details are in the privacy policy.
Do I need a new number?
Not necessarily. We agree on the best way to connect your number during onboarding.
Try it on your customers' real questions
Fill in the form and we'll contact you on WhatsApp to set a time, then show you the assistant answering the questions you get every day.
Prefer email? hello@flashreplai.ai
Request received
We'll contact you on the WhatsApp number you entered to set a time for your demo.